FAQ

• Are there 3d models for fixtures and where can I find them?

  • 3D models are attached to each product as single copies (in three extensions – .dwg, .skp, .3ds),

• Is it possible to modify ANTIGO luminaires?

  • It is possible to modify it. This, of course, depends on its level of advancement. Modified lamps are subject to a separate valuation. They have a standard 5-year warranty, but we must remember that it is not possible to return such luminaires. Details can be found in the tab services.

• In which RAL colours are ANTIGO luminaires available?

  • White RAL 9003
  • Black RAL 9004
  • Anthracite RAL 7008

• Can you buy retail lamps from you?

  • Retail lamps are available at shilo.pl

• Czy pracujecie na zasadzie dropshipingu?

  Pracujemy w systemie dropshippingu.

  • Produkty ze stanów magazynowych wysyłamy w ciągu 2 dni roboczych.
  • Produkty z outletu wysyłamy raz w tygodniu - w środę.
  • Lampy modyfikowane mają indywidualnie ustalany termin realizacji.

• What are the trading conditions? How to get them?

  The terms of cooperation are determined individually, after a prior business conversation.

  You can find the contact person responsible for your region in Contact

• Where can I see Antigo luminaires "live"?

  We have the largest exhibition in the company's showroom, in the company's headquarters in Częstochowa. You can see all the new products first by visiting us from Monday to Friday, from 8 a.m. to 4 p.m.

• Do you organize product training?

  We organize product training at the company's headquarters and at the customer's location.

  You can find all the details from your supervisor responsible for a given region in the tab Contact

• Where can I find the pdf version of the catalogue?

  The pdf version of the catalogue can be found in the Download

• Where do I find csv files?

  CSV files are not available on the website. 

  They can be accessed after a prior business conversation, which involves establishing the terms of cooperation.

  You can find all the details from your supervisor responsible for a given region in the tab Contact

• Do you organize meetings with architects?

  We organize meetings with architects in the form of product training. Training takes place at the company's headquarters or at the customer's site.

  You can discuss the schedule and all the details with your supervisor responsible for a given region in the Contact

• Do you block investment topics?

  We block investment topics.

  To block an investment topic, you send an e-mail to your Export Manager.

  In addition to the lighting list, the address of the investment and the expected date of its implementation are necessary.

• Can I send a design and help me choose lamps?

  We help in the selection of lighting and its amount - intensity.

  To help you and speed up the preparation of an offer for the customer, we have launched service SELECTION OF LIGHTING - setup helpsoraz MODULAR SYSTEMS - setup helps

• How to get access to B2B Antigo?

  Access to B2B is determined individually, after a prior business conversation.

  You can find the contact person responsible for your region in Contact